Terms of Sale
MERCHANDISE RETURN POLICYPalason Billiards Inc. offers a 15-day return-exchange-refund policy on all products unopened or unused and returned in new sellable condition. Customers must present original sales receipt for all returns and exchanges.
Please note these special specifications:
1) Only merchandise purchased at Palason will be accepted.
2) Refunds will be credited back to the original method of payment.
3) Cash or check refunds over $50.00 will be issued by check from the Head Office of Palason Billiards Inc. and mailed within 14 business days of the return.
4) For damaged or defective merchandise return, Palason will refund the original price of the item, any applicable taxes and the applicable shipping costs.
5) Please inspect your merchandise at the time of delivery. In the case of damaged or defective merchandise please contact the store where the item was purchased within 24 hours of reception. No claims will be accepted after this time period.
6) A 20% restocking fee will be charged for the following:
- Slot Machines
- Brand new or rebuilt Pinball machines
- All installed products
7) All returns are subject to approval by Palason Billiards Inc.
8) Palason Billiards Inc. reserves the right to refuse any return or exchange under certain conditions.
No refunds will be issued on the following:
a) Gift cards
b) Shipping, delivery and installation fees
c) Custom and personalized orders
SHOP-ON-LINE
The above policy is fully applicable for on-line purchases.
The buyer is responsible for the return shipping fees, except in the case of damaged or defective products or if the product does not match the original order.
The prices shown in this site can be changed without advance notice.
With all the accuracy ask to our staff this site could contain mistakes. Palason Games, Billiards & Décor is not responsible for price, product description or additional fee mistake. In the case it would have a mistake we will communicate with the customer to inform and confirm him the modification, in that case the customer will have the choice to accept the modification or to cancel his order.
METHOD OF PAYMENT
Purchases in store
The following methods of payment are accepted:
- Cash
- Visa
- Master Card
- American Express
- Interac
- Accord D financing
Purchases online
- See process and directions in your shopping cart
